W6_Ashwaq_Applying Activity Based Management
Problem Statement
In my paper, I am going to use the activity based management
to improve the operation in our department. In this blog post, I will follow
the 3 steps for applying the activity based management to the invoicing process
that is done in the department.
These steps are:
Step1: Identify activities required to complete a process
Step 2: Determine whether activities are value-added or
non-value-added
Step3: Continuously improve the value-added activities and
minimize or eliminate the non-value-added activities
Since the process has many activities. Then I will do step 2
in two blogs. In this blog post, I will use the multi attribute decision making
for determining the most valuable main activity. For next week blog post, I
will use again the multi attribute decision making for the sub activities of
the most important main activity to determine whether the activities are value
added or not.
Identify the Feasible Alternative.
In the process procedure of the invoicing, here are the main
four activities that are done to complete a single invoice.
1-
Receipt the monthly invoice
/ Deliver to department
2-
Review of the invoice
3-
Verification of the invoice
4-
Release/Payment of the
invoice
Development of the Outcome for Alternative
The alternatives will be evaluated based on the listed
attributes in Table 1.
Table 1 Activities and Attributes of
the Activities
Activity/
Attribute
|
Receive/ Deliver
|
Review
|
Verify
|
Release/ Pay
|
Period
|
1 – 3 days
|
1 – 17 Days
|
1 – 3 days
|
2 – 5 days
|
Need for quality check
|
No
|
Yes
|
Yes
|
No
|
Financial/ Technical/ Legal Knowledge
|
N/A
|
Financial/ Technical/ Legal
|
Financial/ Technical/ Legal
|
Financial/ Technical/ Legal
|
Internal/ external involvement
|
Internal
|
Internal/ External
|
Internal
|
Internal
|
Dependent / Independent
|
Independent
|
Dependent
|
Dependent
|
Dependent
|
Time constraint
|
No
|
Yes
|
Yes
|
Yes
|
Risk Appetite (Financial/ Reputational/ Contractual)
|
Low/ Low/ Low
|
Medium/ Medium/ High
|
Medium high/ Medium high / High
|
Very high/ Very High/ High
|
Selection of Criteria.
Multi attribute
decision making will be used to decide which of the main activities has the
highest potential of improving by applying the activity based management. The
attributes of the activities are as shown in table 1.
Analysis and Comparison of the Alternative.
In table 2 below, the values of each attribute are
quantified for easy comparison.
Table 2 Analysis of the Activities
Activity/
Attribute
|
Receive
|
Review
|
Verify
|
Release
|
Period (=days/3 days)
|
1/3
= 0.333
|
1/3 – 17/3
= 0.333 – 5.667
|
1/3 – 3/3
= 0.333 – 1
|
2/3 – 5/3
= 0.667 – 1.667
|
Need for quality check (yes=1, no=0)
|
0
|
1
|
1
|
1
|
Financial/ Technical/ Legal Knowledge (1,1,1)
|
0
|
3
|
3
|
3
|
(Internal = 1), (external = 1.5) involvement
|
1
|
2.5
|
1
|
1
|
Dependent=1 / Independent=0
|
0
|
1
|
1
|
1
|
Time constraint (yes=1, no=0)
|
0
|
1
|
1
|
1
|
Risk Appetite (Financial/ Reputational/ Contractual)
(Low=0, Medium low=0.25, Medium=0.5, Medium high=0.75, High=1,
Very high=1.25)
|
0
|
0.5/ 0.5/ 1
= 2
|
0.75/ 0.75/ 1
= 2.5
|
1.25/ 1.25/ 1
= 3
|
Total
|
1.333
|
12.167
|
10.5
|
12.167
|
As clear from Table 2, the review and release end up having
the same weight of value. Table 3 below will add a ranking for the attributes
of the activities where number 1 means the most important attribute and so on.
Table 3 Analysis of Activities
Attributes with Ranking
Activity/
|
Rank
|
Receive
|
Review
|
Verify
|
Release
|
||||
Attribute
|
|||||||||
A
|
B
|
B/A
|
B
|
B/A
|
B
|
B/A
|
B
|
B/A
|
|
Period (=days/3 days)
|
1
|
0.333
|
0.333
|
5.667
|
5.667
|
1
|
1
|
1.667
|
1.667
|
Need for quality check
(yes=1, no=0)
|
5
|
0
|
0
|
1
|
0.2
|
1
|
0.2
|
1
|
0.2
|
Financial/ Technical/ Legal
Knowledge (1,1,1)
|
6
|
0
|
0
|
3
|
0.5
|
3
|
0.5
|
3
|
0.5
|
(Internal = 1), (external =
1.5) involvement
|
7
|
1
|
0.142
|
2.5
|
0.357
|
1
|
0.143
|
1
|
0.143
|
Dependent=1 / Independent=0
|
3
|
0
|
0
|
1
|
0.333
|
1
|
0.333
|
1
|
0.333
|
Time constraint (yes=1,
no=0)
|
2
|
0
|
0
|
1
|
0.5
|
1
|
0.5
|
1
|
0.5
|
Risk Appetite (Financial/
Reputational/ Contractual)
|
4
|
0
|
0
|
2
|
0.5
|
2.5
|
0.625
|
3.5
|
0.875
|
(Low=0, Medium low=0.25,
Medium=0.5, Medium high=0.75, High=1, Very high=1.25)
|
|||||||||
Total
|
1.333
|
0.476
|
16.167
|
8.057
|
10.5
|
3.301
|
12.167
|
4.218
|
Selection of the Preferred Alternative
As it is shown in Table 3 below. The activity of reviewing
has the highest potential of improving. Then comes the release of invoice.
Performance Monitoring and the Post Evaluation of Result
In the next blog post, I will evaluate the sub activities of
reviewing the invoice to complete the three steps of applying the activity
based management.
References:
1-
Using activity-based
management to improve operations. (n.d.). Retrieved from https://saylordotorg.github.io/text_managerial-accounting/s07-04-using-activity-based-managemen.html
2-
Jurek, P.,
Bras, B., Guldberg, T., D'Arcy, J., Seog-Chan Oh, &
Biller, S. (2012). Activity-based costing applied to automotive
manufacturing. 2012 IEEE Power and Energy Society General Meeting.
doi:10.1109/pesgm.2012.6345348
3-
Activity-based management.
(n.d.). Retrieved from https://www.accountingtools.com/articles/activity-based-management.html
Off to a good start!!! At some point, once you have eliminated the non-value added activities you also need to run a PERT analysis showing both the DURATION and the PERSON HOURS required for each activity. By showing P50, P75 and P90 duration you can develop a CRITICAL PATH and a COMBINED probability of finishing on any given day.
ReplyDeleteIF you want and there are not too many activities, you can also run a SIMULATION on the process sequence. Think about what you want to do after you have eliminated the non or marginal added value activities.
BR,
Dr. PDG, Jakarta
thank you doctor, will keep it in mind
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