W1.1_MA_Tuckman Analysis Assignment

Problem Definition

Bruce Tuckman model used to identify the team status and the development phase of the project team. As the team go through these phases, different strategies should be implemented by the team leader and managers. This assessment will provide enough information for the team leader and even for the team members that would give a good understand the team performance.

 Identify the Feasible Alternative

There were 4 stages model of "forming, storming, norming, and performing" introduced by Bruce Tuckman in 1965. However, a fifth stage was added “adjourning” which describe the phase that the team go through after the achievement of project tasks and completion of the project.[2]


Figure 1, development stages [2]

In each phase, the leadership style should be in alignment with that specific phase which enhance the development of the team and improve the performance of the team as well. There are different styles that could be used by the team leader including directing, coaching, facilitating and delegative style.  

Development of the Outcome for Alternative 

The team had to undertake a questionnaire which consists of 32 questions. The questionnaire was made to assess the team development stage. Each question has a scoring scale a maximum score of 5 as shown in Table 1:
Scale
Response
1
Almost Never
2
Seldom
3
Occasionally
4
Frequently
5
Almost Always
Table 1, scoring scale

Selection Criteria

The questionnaire was completed by the 13th team members and the average result was found to be as shown in Table 2 and plotted in Figure 2.

Group Stage
Average Score
Forming
23
Storming
20
Norming
30
Performing
31
Table 2, average score of the team




Figure 2, average score of the team



 Analysis and Comparison of the Alternative

The results show that there is a minor difference in the top two scored group stages i. e. the Norming and the performing. According to Barkema and Moran [1], if the two highest scores are Norming and Performing then the team is in the performing stage.In this stage, the team is aware of why/ what they are doing, the team is able to manage it self and able to stand on its own feet and also that there will be some disagreement between the team members might rise but the team will be able to resolve them easily and make the necessary changes if required. [3]

Selection of the Preferred Alternative

As this stage of the team development, the team require a leadership style of delegative style. Which indicate that the team members do not require direct instructions from the leader and they are able to seek the same target as the leader, they also understand their own and other team members weakness and strengths. By implementing this style, the team will be able to progress and improve though out the stage.

Performance Monitoring and the Post Evaluation of Result

Using the weekly progress report the leader shall be able to monitor the performance of the team and identify any early signs of any issue that might affect the project progress or influence other team members.


[1] Scoring the Tuckman Team Maturity Questionnaire Electronically, retrieved from {http://www.phf.org/resourcestools/Documents/Electronic_Tuckman.pdf}

[2] Bruce Tuckman’s Team Development Model, retrieved from {https://www.lfhe.ac.uk/download.cfm/docid/3C6230CF-61E8-4C5E-9A0C1C81DCDEDCA2 } 


[3] Tuckman Forming Storming Norming Performing model, The Forming Storming Norming Performing theory is an elegant and helpful explanation of team development and behavior, retrieved from: { https://www.businessballs.com/managing-teams/tuckman-forming-storming-norming-performing-model-234 }

Comments

  1. Good morning Mazin,
    OK you are still weak on the "feasible alternatives" of leadership style vs stage of team development. Go HERE to see a really good example https://garudaaace2015.wordpress.com/2015/03/03/w1_rd_leadership-style-analysis-by-using-tuckman-model/comment-page-1/

    But you have sufficient understanding for this to be accepted. What I hope to see would be a blog posting in the future where you did this survey on your own team at work. Also on this team again around W4 or W5. Both of those always prove to be very interesting.

    From this point on, you are free to pick any topic you wish, and show us how you are taking the tools/techniques you are learning in the PMBOK Guide or other references and are using them to generate a favorable Return on your Training Investment that OPWP is making in you.

    BR,
    Dr. PDG, Jakarta, Indonesia

    ReplyDelete

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