W1_YN_Tuckman Analysis Assignment

W1_YN_Tuckman Analysis Assignment
Problem Statement
An effective manager has to constantly adjust his or her leadership style and techniques in order to match the needs of the team. They must be able to recognize any problems the team may be facing, and be flexible in their approach in dealing with the team individually and collectively. Part of their task is to assess the team in order to find out the phase in which the team resides within the team development phases. An effective model that is commonly used is the Tuckman’s model which defines four developments stages that teams go through until they reach a high performing state. An analysis was conducted on our OPWP PMP team to find out the stage in which our team resides. The analysis is used to determine whether the team is at the Forming, Storming, Norming, or Performing stages of Tuckman’s model.
Assessment Results
The survey had a total of 32 questions done by each member. The results were averaged across the team members, which are shown in table 1 below. The lowest possible score for any of the stages was 8, while the highest was 40.
Table 1: Assessment Results
Stage
Score
Forming
23
Storming
20
Norming
30
Performing
31

Results Analysis
As seen from table 1 above, the highest two scores belong to the Norming and Performing stages, with the Performing stage being the one that the team is currently in. This indicates that the team is at the later stages of the team development phases and has reached a maturity level that allows it to perform at a high level.
This is surprising considering that the team is newly formed. The root cause to this surprising result could be that all team members work for the same company (OPWP), and possibly even in the same team within the company. Therefore, the team members have already experienced many of the characteristics of the Forming and Norming stages, and have already built a relationship with many of the other members. This allowed the feeling of being in a team to be quickly established, with the goals and expectations being set clearly.  

Leadership Styles
Four main leadership styles are considered: directing, coaching, supporting, and delegating. When considering which style best fits our team, Multi-Attribute Decision Making (MADM) can be performed for the four feasible alternatives. However, the decision at hand does not require such methodology due to its simplicity. The leadership style that fits our team is the delegating type in which the leader leaves it to the team to do most of the decision making, while simply monitoring their performance. This allows our team to build more autonomy in accomplishing tasks quickly, while building the skillset of all members. Under this style, little direction and support is given to the members, which reflects trust within the team.
Tracking of Progress
Figure 1 below relates the effectiveness of a team to the development stage. Although our team is at the Performing stage, I believe as we progress through the project we will discover new traits to the team that might put it under the earlier stages of the model. Therefore, we shall closely monitor the team for any arising challenges and advise the relevant project manager to adjust his/her leadership style accordingly. This ensures that the effectiveness of the team is maintained at the higher levels.

Figure 1: Tuckman's Team and Group Development Model
References
(1)    Tuckman Team Maturity Questionnaire. (n.d.). Retrieved from http://www.phf.org/resourcestools/Documents/Electronic_Tuckman.pdf
(2)    Forming, Storming, Norming, and Performing: Understanding the Stages of Team Formation. (n.d.). Retrieved from https://www.mindtools.com/pages/article/newLDR_86.htm
(3)    Figure: Tuckman's Team and Group Development Model. (n.d.). Retrieved from https://www.thecoachingtoolscompany.com/get-your-team-performing-beautifully-with-this-powerful-group-development-model/

Comments

  1. OUTSTANDING Yaarub!! Impressive!!! You followed our 7 step process very well and you met the TECHNICAL specifications by providing at least 3 references to support your analysis and they were appropriately cited using APA format.

    It just doesn't get any better than that...

    From this point on, you are free to pick any topic you wish, and show us how you are taking the tools/techniques you are learning in the PMBOK Guide or other references and are using them to generate a favorable Return on your Training Investment that OPWP is making in you.

    BR,
    Dr. PDG, Jakarta, Indonesia

    ReplyDelete

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